Manage Subscription
Skip, pause, change your delivery rhythm, update your address or cancel — email our team and a real person sorts it out and confirms by reply, usually within 24–48 hours.
Email contact@upairykidpotty.com
Why families stay subscribed
A balanced gut is built with daily consistency — and the subscription is what makes that consistency effortless. Here is what you keep by sticking with it.
- Consistency does the work. Gut support builds over weeks of daily use, not overnight. Stopping and starting means starting over.
- Never run out. Your next bottle arrives before the last one is finished — no re-ordering, no gaps.
- Your price stays locked in. Subscribers keep their rate. If prices rise for new customers, yours does not move.
- Bottles piling up? Skip or pause. You never have to cancel to take a break.
- Every order covered for 75 days. The risk-free guarantee applies to every renewal, not just the first order.
- Priority support. Subscriber emails jump the queue and are answered by a real person.
What would you like to do?
Whatever you need, it is one email: tell us your order number, the email used at checkout and what you would like changed. We do the rest.
- Skip my next order — take one cycle off; you are not charged for that renewal.
- Pause my subscription — take a break for as long as you like and restart whenever you are ready.
- Change frequency or quantity — more, fewer, or a different delivery rhythm.
- Update my address — moving house? We switch all future deliveries over.
- Cancel my subscription — no hoops, no hassle; we cancel it and confirm by reply.
- Something else — billing questions, product swaps, anything at all.
Sorted in three steps
- Email us at contact@upairykidpotty.com with your order number, the email used at checkout and what you would like to do.
- We make the change — subscription emails get priority and we reply within 24–48 hours.
- You get confirmation by reply, so you know it is done. Nothing changes until you hear back from us.